AI insight
74% chance of a further slip within 45 days
From the SPI trend (0.87), the task closure rate and the open risks, the early-warning engine expects another slip unless the resource gap is closed.
Confidence82%
PRJ-2026-014At risk7ExecutionHybrid
Unified Digital Services Platform
Remove from watchlistOne platform bringing 68 of the authority’s services into a single journey — Nafath sign-in and SADAD payments.
Project managerEng. Sultan F. Al-GhamdiSponsorEng. Majed S. Al-RasheedProgrammeDigital Government Services Programme
Early warning: 74% chance of slipping within 45 days
Budget (BAC)
SAR 86.4M
Actual cost
SAR 52.2M
60% of budget
Progress
58%
Planned 67%
Estimate at completion
SAR 90M
SAR +3.6M
SPI · CPI
0.87Schedule performance index · 0.870.96Cost performance index · 0.96
Forecast finish
2027-05-12
42 days behind baseline
ExecutionPhase 7 of 11
Next gate:Monitoring & Control15 February 2027
- Idea · CompleteIdea · Complete
- Gate into «Feasibility»DecisionGoDate16 June 2024Feasibility · CompleteFeasibility · Complete
- Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
- Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
- Gate into «Approval»DecisionGoDate16 February 2025Approval · CompleteApproval · Complete
- Gate into «Procurement»DecisionGoDate2 March 2025Procurement · CompleteProcurement · Complete
- Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current phaseExecution · Current phase
- Gate into «Monitoring & Control»DecisionNot held yetDate15 February 2027Monitoring & Control · Not startedMonitoring & Control · Not started
- Gate into «Handover»DecisionNot held yetHandover · Not startedHandover · Not started
- Gate into «Closure»DecisionNot held yetClosure · Not startedClosure · Not started
- Gate into «Benefits Realization»DecisionNot held yetBenefits Realization · Not startedBenefits Realization · Not started
Project health across eight dimensions
A weighted index, not just percent complete; each dimension leads to the tab that explains it.
Health index
69
Needs watching
At risk
- Schedule64SPI 0.87 with two late milestones; launch forecast 42 days after baseline.At risk
- Cost81CPI 0.96; EAC SAR 90.0M against 86.4M approved.On track
- Risk63Two risks scored 16 (Nafath/SADAD, integration engineers), one escalated.At risk
- Scope70Two scope changes in review: SAR 1.85M and 21 days.At risk
- Quality82Automated coverage under 60%; accessibility findings on forms.On track
- Resources44Two vendor integration seats empty since 11 October, no replacement plan.Off track
- Stakeholders83A leading sponsor; resistance from the excavation-permit owner and centre staff.On track
- Benefits66Satisfaction 74% vs 88% target; licence time 9.5 days vs 5.At risk
Index over the last six reports
−12
May to October 2026
- Resources from at risk to off track after two integration engineers left2026-10-11
- Schedule to at risk as the wave-1 milestone passed its date2026-10-01
- Stakeholders back on track after the committee approved the recovery plan2026-09-15
Copilot summary
Generated from the live project data
The project is at risk: 58% done against 67% planned; official launch now forecast for 12 May 2027 instead of 31 March.
The main cause is the vendor’s integration-engineer gap and a nine-day Nafath test-environment outage, which pushed back the wave-1 and integration milestones.
Cost is broadly in control (CPI 0.96); EAC SAR 90.0M, SAR 3.6M over.
Needed: approve CR-2026-012 for extra integration capacity — it recovers 12 days.
Progress & earned value
6 of 12 milestones complete
Earned-value curve
Planned, earned and actual to the data date, cumulative, with the forecast cost tail
- Planned value
- Earned value
- Actual cost
- Estimate at completion
- Budget at completion
Budget & commitments
Commitments are 83% of budget
52.2M/ 86.4M3.6Mprojected overrun(4.2%)
- Actual spend
- 52.2M
- Committed
- 71.8M
- Approved budget
- 86.4M
- Estimate at completion
- 90M
Next milestones
- Wave 1 development complete (24 services)2026-11-12was 2026-09-30Late
- Nafath & SADAD integration complete2026-12-10was 2026-10-31Late
- Penetration test passed, security sign-off2027-01-28was 2026-12-15At risk
- User acceptance testing complete2027-03-14was 2027-01-31At risk
- Official platform launch2027-04-15was 2027-03-01At risk
Waiting on someone
10 approvals and 6 open actions on this project
Approvals & requests
From «My actions» for this project
- Approval
- Change request
- Risk
- Document
Actions
6 open
- Vendor to submit a replacement plan for integration engineers within a weekEng. Sultan F. Al-GhamdiIn 5 days2026-11-0222 Jumada I 1448 AHHigh
- Write to the DGA to extend the Nafath test environmentEng. Reem K. Al-DosariDue tomorrow2026-10-2918 Jumada I 1448 AHHigh
- Lift automated test coverage to 75% before UATJoud N. Al-AhmadiIn 23 days2026-11-2010 Jumada II 1448 AHMedium
- Reconcile licence-issuance requirements in a joint workshopLama S. Al-HarbiIn 2 days2026-10-3019 Jumada I 1448 AHMedium
- Prepare a load-test plan for the hosting environmentEng. Saad M. Al-DosariIn 18 days2026-11-155 Jumada II 1448 AHMedium
- Update the recovery plan and present it to the Steering CommitteeEng. Sultan F. Al-GhamdiIn 4 days2026-11-0121 Jumada I 1448 AHHigh
Change requests
Cost and schedule impact
- Add a Nafath for Business integrationApprovedCR-2026-001−2.4M+18 days
- Add commercial-licence renewal to the first releaseIn reviewCR-2026-004−1.9M+21 days
- Extend the cloud hosting contract by six monthsSubmittedCR-2026-009−1.2M−0 days
- Add vendor integration capacity for four monthsSubmittedCR-2026-012−980K−12 days
Risks & issues
11 open risks, exposure SAR 10.4M
Risk map
Probability
5Probability: Almost certain · Impact: NegligibleLow · Score 5Probability: Almost certain · Impact: MinorMedium · Score 10Probability: Almost certain · Impact: ModerateHigh · Score 15Probability: Almost certain · Impact: MajorCritical · Score 20Probability: Almost certain · Impact: SevereCritical · Score 25
4Probability: Likely · Impact: NegligibleLow · Score 4Probability: Likely · Impact: MinorMedium · Score 8Probability: Likely · Impact: ModerateMedium · Score 122Probability: Likely · Impact: MajorHigh · Score 16RSK-0001Nafath and SADAD integration interfaces not ready on timeRSK-0002Shortage of integration and back-end engineers on the vendor teamProbability: Likely · Impact: SevereCritical · Score 20
3Probability: Possible · Impact: NegligibleLow · Score 3Probability: Possible · Impact: MinorLow · Score 63Probability: Possible · Impact: ModerateMedium · Score 9RSK-0005Incomplete migration of beneficiary data from legacy systemsRSK-0007Staff resistance to the new digital proceduresRSK-0010Mobile-app team competing with the platform for the same people2Probability: Possible · Impact: MajorMedium · Score 12RSK-0003Late sign-off of licensing-service requirements by the owning departmentsRSK-0006Possible critical findings in the pre-launch penetration testProbability: Possible · Impact: SevereHigh · Score 15
2Probability: Unlikely · Impact: NegligibleLow · Score 2Probability: Unlikely · Impact: MinorLow · Score 42Probability: Unlikely · Impact: ModerateLow · Score 6RSK-0008Late delivery of identity & access management licencesRSK-0011Updated user-experience standards from the Digital Government Authority1Probability: Unlikely · Impact: MajorMedium · Score 8RSK-0004Cloud hosting capacity exceeded at launchProbability: Unlikely · Impact: SevereMedium · Score 10
1Probability: Rare · Impact: NegligibleLow · Score 1Probability: Rare · Impact: MinorLow · Score 2Probability: Rare · Impact: ModerateLow · Score 3Probability: Rare · Impact: MajorLow · Score 4Probability: Rare · Impact: SevereLow · Score 5
12345
Impact
- Critical0
- High2
- Medium6
- Low2
Top risks
- 16Nafath and SADAD integration interfaces not ready on timeMitigate2.4M
- 16Shortage of integration and back-end engineers on the vendor teamEscalate1.9M
- 12Late sign-off of licensing-service requirements by the owning departmentsMitigate1.2M
- 12Possible critical findings in the pre-launch penetration testMitigate600K
- 9Incomplete migration of beneficiary data from legacy systemsMitigate750K
Open issues
2 escalated
- Shared Nafath test environment down for 9 daysISS-0101 · Hussam T. Al-QurashiHigh2 days leftWithin SLAEscalated
- Vendor late delivering updated SADAD interface specsISS-0102 · Eng. Sultan F. Al-GhamdiMedium3 days leftWithin SLAOpen
- Two vendor integration engineers withdrawn with no replacementISS-0103 · Eng. Sultan F. Al-GhamdiHigh3 days overdueSLA breachedOverdue
- Conflicting licence-issuance requirements from two departmentsISS-0104 · Lama S. Al-HarbiMedium7 days leftWithin SLAIn progress
- Automated test coverage below 60%ISS-0105 · Joud N. Al-AhmadiMedium18 days leftWithin SLAOpen
- Accessibility (WCAG) findings on request formsISS-0106 · Maha F. Al-KhathamiLow23 days leftWithin SLAIn progress
- Data classification for new services not yet approvedISS-0107 · Eng. Sultan F. Al-GhamdiMedium15 days leftWithin SLAOpen
Deliverables
3 of 11 approved
- Business requirements documentDLV-01 · V4Lama S. Al-Harbi2025-08-312025-08-318 Rabiʻ I 1447 AHApproved
- UX prototypeDLV-02 · V3Maha F. Al-Khathami2025-09-152025-09-1523 Rabiʻ I 1447 AHApproved
- Solution & integration designDLV-03 · V5Eng. Asma S. Al-Hamdan13 days overdue2026-10-154 Jumada I 1448 AHIn review
- Wave 1 service package (24 services)DLV-04 · V1Eng. Sultan F. Al-Ghamdi28 days overdue2026-09-3019 Rabiʻ II 1448 AHSubmitted
- Nafath integration interfacesDLV-05 · V2Hussam T. Al-QurashiIn 3 days2026-10-3120 Jumada I 1448 AHIn progress
- SADAD integration interfacesDLV-06 · V1Hussam T. Al-QurashiIn 18 days2026-11-155 Jumada II 1448 AHDraft
- Data migration planDLV-07 · V2Rakan F. Al-Mohammadi18 days overdue2026-10-1029 Rabiʻ II 1448 AHReturned
- Master test planDLV-08 · V3Joud N. Al-Ahmadi2026-06-302026-06-3015 Muharram 1448 AHApproved
- Performance & load test reportDLV-09 · V0Eng. Saad M. Al-DosariIn 53 days2026-12-2011 Rajab 1448 AHDraft
- Change management & training planDLV-10 · V2Nouf M. Al-BalawiIn 3 days2026-10-3120 Jumada I 1448 AHSubmitted
- User & operator guideDLV-11 · V0Lama S. Al-HarbiIn 110 days2027-02-158 Ramadan 1448 AHDraft
Team, contracts & documents
Team
15 members
Eng. Sultan F. Al-Ghamdi · Project Manager, Unified Digital Services PlatformEng. Reem K. Al-Dosari · Programme Manager, Digital Government ServicesEng. Majed S. Al-Rasheed · VP, Digital Transformation & TechnologyHussam T. Al-Qurashi · Senior Software Engineer – IntegrationLama S. Al-Harbi · Senior Business AnalystJoud N. Al-Ahmadi · QA & Testing SpecialistNouf M. Al-Balawi · Change Management Specialist
Team
15 members
- Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, Unified Digital Services PlatformProject managerP-005s.alghamdi@alwaha.gov.sa100%
- Eng. Reem K. Al-DosariEng. Reem K. Al-DosariProgramme Manager, Digital Government ServicesProgramme manager (oversight)P-004r.aldosari@alwaha.gov.sa20%
- Eng. Majed S. Al-RasheedEng. Majed S. Al-RasheedVP, Digital Transformation & TechnologyProject sponsorP-011m.alrasheed@alwaha.gov.sa20%
- Hussam T. Al-QurashiHussam T. Al-QurashiSenior Software Engineer – IntegrationLead integration engineerP-030h.alqurashi@alwaha.gov.sa100%
- Lama S. Al-HarbiLama S. Al-HarbiSenior Business AnalystSenior business analystP-006l.alharbi@alwaha.gov.sa80%
- Joud N. Al-AhmadiJoud N. Al-AhmadiQA & Testing SpecialistQA & test leadP-033j.alahmadi@alwaha.gov.sa70%
Contracts
3 contracts