Unified Digital Services Platform
Remove from watchlistOne platform bringing 68 of the authority’s services into a single journey — Nafath sign-in and SADAD payments.
Budget (BAC)
Actual cost
60% of budget
Progress
Planned 67%
Estimate at completion
SAR +3.6M
SPI · CPI
Forecast finish
42 days behind baseline
ExecutionPhase 7 of 11
Next gate:Monitoring & Control15 February 2027
- Idea · CompleteIdea · Complete
- Gate into «Feasibility»DecisionGoDate16 June 2024Feasibility · CompleteFeasibility · Complete
- Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
- Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
- Gate into «Approval»DecisionGoDate16 February 2025Approval · CompleteApproval · Complete
- Gate into «Procurement»DecisionGoDate2 March 2025Procurement · CompleteProcurement · Complete
- Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current phaseExecution · Current phase
- Gate into «Monitoring & Control»DecisionNot held yetDate15 February 2027Monitoring & Control · Not startedMonitoring & Control · Not started
- Gate into «Handover»DecisionNot held yetHandover · Not startedHandover · Not started
- Gate into «Closure»DecisionNot held yetClosure · Not startedClosure · Not started
- Gate into «Benefits Realization»DecisionNot held yetBenefits Realization · Not startedBenefits Realization · Not started
Scope statement
What the project delivers, what it does not, and when a deliverable counts as accepted.
The project delivers one digital platform offering 68 of the authority’s services through a single beneficiary journey — Nafath sign-in, SADAD payments, a no-code forms and workflow engine — with beneficiary data and open requests migrated and 420 staff trained, within SAR 86.4M and an official launch targeted for March 2027.
In scope
- A unified web portal compliant with Digital Government Authority standards
- Single sign-on through Nafath and payments through SADAD
- A configurable, no-code workflow and forms engine
- Migration of beneficiary data and open requests from legacy systems
- Change management and training for 420 staff
Out of scope
- The mobile app (separate project PRJ-2026-015)
- Re-engineering procedures that need regulatory changes
- Services of other government entities
Acceptance criteria
- Wave 1 service package24 services pass UAT at 98% with no critical defects
- Nafath & SADAD interfacesProduction sign-off from both national platforms
- Data migration100% record-count match, 99.5% on mandatory fields
- Platform at launchUnder 2 s for 95% of requests; 99.9% availability
- CybersecurityNo critical/high pen-test findings; ECC compliance certificate
Scope baseline
Every approved change creates a new baseline
- 1
SB-1Superseded2025-02-16
First baseline with charter V3
Budget84MFinish2027-03-31 - 2
SB-2Current2026-02-24
Nafath for Business added (+SAR 2.4M, +18 days absorbed)
Budget86.4M+2.9%Finish2027-03-31CR-2026-001 - 3
SB-3Proposed2026-10-29
Proposed: commercial-licence renewal (+SAR 1.85M, +21 days)
Budget88.3M+5.1%Finish2027-04-21CR-2026-004
Requirements register
25 requirements of five kinds, with the trace status of each
By type
- Business4
- Functional7
- Technical6
- Regulatory4
- Security4
Fully traced
92%
23/25 · linked to a deliverable, task and test
Test passed
28%
7/25 · test result is a pass
Accepted
28%
7/25 · signed off by the business owner
Display options
| REQ-001 | One beneficiary journey for every service from a single page | Business | Must | Approved | Faisal A. Al-ShehriFaisal A. Al-ShehriDigital Transformation Portfolio ManagerP-003f.alshehri@alwaha.gov.sa | SB-1 | |
| REQ-002 | Cut licence turnaround to 5 days | Business | Must | Approved | Yousef A. Al-OmariYousef A. Al-OmariDeputy, Investment & Economic DevelopmentP-016y.alomari@alwaha.gov.sa | SB-1 | |
| REQ-003 | A beneficiary dashboard with request status and notifications | Business | Should | Approved | Lama S. Al-HarbiLama S. Al-HarbiSenior Business AnalystP-006l.alharbi@alwaha.gov.sa | SB-1 | |
| REQ-004 | Nafath single sign-on for individuals | Functional | Must | In progress | Hussam T. Al-QurashiHussam T. Al-QurashiSenior Software Engineer – IntegrationP-030h.alqurashi@alwaha.gov.sa | SB-1 | |
| REQ-005 | Business sign-in through Nafath for Business | Functional | Must | In progress | Hussam T. Al-QurashiHussam T. Al-QurashiSenior Software Engineer – IntegrationP-030h.alqurashi@alwaha.gov.sa | SB-2 | |
| REQ-006 | Fee payment through SADAD with an e-invoice | Functional | Must | In progress | Hussam T. Al-QurashiHussam T. Al-QurashiSenior Software Engineer – IntegrationP-030h.alqurashi@alwaha.gov.sa | SB-1 | |
| REQ-007 | A forms engine the business configures without code | Functional | Must | Completed | Lama S. Al-HarbiLama S. Al-HarbiSenior Business AnalystP-006l.alharbi@alwaha.gov.sa | SB-1 | |
| REQ-008 | Approval workflows with SLAs and auto-escalation | Functional | Must | Completed | Lama S. Al-HarbiLama S. Al-HarbiSenior Business AnalystP-006l.alharbi@alwaha.gov.sa | SB-1 | |
| REQ-009 | Licence issued with an e-seal and a verification code | Functional | Should | In progress | Yousef A. Al-OmariYousef A. Al-OmariDeputy, Investment & Economic DevelopmentP-016y.alomari@alwaha.gov.sa | SB-1 | |
| REQ-010 | A chat assistant for frequent questions | Functional | Could | Deferred | Lama S. Al-HarbiLama S. Al-HarbiSenior Business AnalystP-006l.alharbi@alwaha.gov.sa | — |
Traceability matrix
Requirement → deliverable → task → test → acceptance. 2 requirements have a gap.