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PRJ-2026-014At risk7ExecutionHybrid

Unified Digital Services Platform

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One platform bringing 68 of the authority’s services into a single journey — Nafath sign-in and SADAD payments.

Project managerEng. Sultan F. Al-GhamdiSponsorEng. Majed S. Al-RasheedProgrammeDigital Government Services Programme
Early warning: ⁦74%⁩ chance of slipping within ⁦45⁩ days

Budget (BAC)

SAR 86.4M

Actual cost

SAR 52.2M

⁦60%⁩ of budget

Progress

⁦58%⁩

Planned ⁦67%⁩

Estimate at completion

SAR 90M

SAR +3.6M

SPI · CPI

0.87Schedule performance index · 0.870.96Cost performance index · 0.96

Forecast finish

⁦2027-05-12⁩

42 days behind baseline

ExecutionPhase ⁦7⁩ of ⁦11⁩

Next gate:Monitoring & Control15 February 2027

  1. Idea · CompleteIdea · Complete
  2. Gate into «Feasibility»DecisionGoDate16 June 2024Feasibility · CompleteFeasibility · Complete
  3. Gate into «Initiation»DecisionGoDate22 September 2024Initiation · CompleteInitiation · Complete
  4. Gate into «Planning»DecisionConditional goDate5 January 2025Planning · CompletePlanning · Complete
  5. Gate into «Approval»DecisionGoDate16 February 2025Approval · CompleteApproval · Complete
  6. Gate into «Procurement»DecisionGoDate2 March 2025Procurement · CompleteProcurement · Complete
  7. Gate into «Execution»DecisionConditional goDate27 April 2025Execution · Current phaseExecution · Current phase
  8. Gate into «Monitoring & Control»DecisionNot held yetDate15 February 2027Monitoring & Control · Not startedMonitoring & Control · Not started
  9. Gate into «Handover»DecisionNot held yetHandover · Not startedHandover · Not started
  10. Gate into «Closure»DecisionNot held yetClosure · Not startedClosure · Not started
  11. Gate into «Benefits Realization»DecisionNot held yetBenefits Realization · Not startedBenefits Realization · Not started

Project lifecycle and its gates

Current phase: Execution. Pick a gate on the track to review it.

  1. Gate into «Feasibility»DecisionGoDate16 June 2024A clear need aligned with the unified digital services objective; no overlap.IdeaComplete
  2. Gate into «Initiation»DecisionGoDate22 September 2024Three options compared and a benefits baseline added; expected return 3.4× over five years.FeasibilityComplete
  3. Gate into «Planning»DecisionConditional goDate5 January 2025Charter complete, with two conditions: a full-time PM and written owner commitment.InitiationComplete
  4. Gate into «Approval»DecisionGoDate16 February 2025A realistic baseline after the estimates were reviewed with the PMO.PlanningComplete
  5. Gate into «Procurement»DecisionGoDate2 March 2025Funding approved in the 2025 budget; tender documents complete.ApprovalComplete
  6. Gate into «Execution»DecisionConditional goDate27 April 2025The winning bid led on both technical and price, provided the integration team is named and the test plan approved.ProcurementComplete
  7. Gate into «Monitoring & Control»DecisionNot held yetDate15 February 2027ExecutionCurrent phaseCurrent phase
  8. Gate into «Handover»DecisionNot held yet8Monitoring & ControlNot started
  9. Gate into «Closure»DecisionNot held yet9HandoverNot started
  10. Gate into «Benefits Realization»DecisionNot held yet10ClosureNot started
  11. 11Benefits RealizationNot started
G6Next gateProjects Steering Committee

Operational readiness gate — into hypercare & monitoring

7Execution8Monitoring & ControlPlanned for ⁦2027-02-15⁩In 110 days2027-02-158 Ramadan 1448 AH
48/100

Gate readiness

Under the pass mark

Automated control: no move until the criteria are met

  • ⁦5⁩ mandatory checklist items open
  • ⁦4⁩ required documents not approved
  • ⁦3⁩ mandatory criteria under ⁦70⁩ points
  • Weighted score ⁦48⁩ under the pass mark ⁦75⁩

Checklist

⁦1⁩ of ⁦7⁩ done

  • All in-scope services builtMandatory
  • User acceptance testing passedMandatory
  • Penetration test passed — no critical/high findingsMandatory
  • Data migrated and reconciledMandatory
  • Operations & support plan, SLAMandatory
  • Staff trained
  • Launch rollback plan

Required documents

⁦0⁩ of ⁦4⁩ approved

  • UAT reportNot submitted
  • Penetration test reportNot submitted
  • Operations & support planSubmitted — awaiting acceptance · V1
  • Data migration reconciliationNot submitted

Criteria and score

Go from ⁦75⁩, conditional from ⁦60⁩; a mandatory criterion is met from ⁦70⁩.

  • Deliverables completeweight ⁦30⁩%Not met

    ⁦58%⁩ of services built vs ⁦67%⁩ planned; ⁦24⁩ ⁦wave-1⁩ services late.

  • Quality & securityweight ⁦30⁩%Not met

    Penetration test not yet run; automated coverage below ⁦60%⁩.

  • Operations & support readinessweight ⁦20⁩%Not met

    Operations plan in first draft; SLA under negotiation with the vendor.

  • User & change readinessweight ⁦20⁩%

    Training plan submitted; ⁦420⁩ staff to be trained from January ⁦2027⁩.

Approvers

Projects Steering Committee

  • Eng. Abdullah S. Al-QahtaniSteering Committee chairVote pending
  • Eng. Majed S. Al-RasheedProject sponsorVote pending
  • Dr. Noura M. Al-OtaibiPMO directorVote pending
  • Faisal A. Al-ShehriBusiness ownerVote pending

Gate decision

The decision and its rationale go into the gate log and to the team.

What is the decision based on? It stays in the log.0 / 600

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