Portfolio · PF-DT

Digital Transformation Portfolio

At risk

Unified digital services, beneficiary experience, data and AI.

What-if scenarios

Approved budget: SAR 190M
Actual spend: SAR 98.6M
EAC: SAR 183.9M−3.2%
Expected value: SAR 640M
Health score: 74−5

Manager

Faisal A. Al-Shehri

Digital Transformation Portfolio Manager

Owner

Eng. Majed S. Al-Rasheed

VP, Digital Transformation & Technology

Programmes7 projects

Digital Government Services Programme⁦66%⁩Data & AI Programme⁦27%⁩

On track 5At risk 2

AI insight

⁦2⁩ projects in this portfolio are pulling its health down

Most of it comes from “Unified Digital Services Platform” (SPI ⁦0.87⁩) and “Data Governance & Master Data Management” (SPI ⁦0.89⁩). Fixing those two lifts the portfolio towards ⁦83⁩ within two quarters.

Confidence⁦81%⁩

Portfolio health & performance

The health score from eight weighted dimensions (§61), and the schedule and cost indices over six months.

Health-score breakdown

Score × weight = points

74At risk

Dimension	Score	Weight	Points
Schedule	68	⁦20%⁩	13.6
Cost	84	⁦20%⁩	16.8
Risk	62	⁦15%⁩	9.3
Scope	80	⁦10%⁩	8.0
Quality	82	⁦10%⁩	8.2
Resources	66	⁦10%⁩	6.6
Stakeholders	78	⁦5%⁩	3.9
Benefits	76	⁦10%⁩	7.6
Total			74

Health-score trend

May – October 2026

7974

Financial & schedule performance

May – October 2026

0.92

Watch

Schedule performance index

Progress ⁦54%⁩ / Planned ⁦59%⁩

0.98

On track

Cost performance index

Actual spend SAR 98.6M

Both indices over time

Schedule performance index
Cost performance index

Portfolio project map

§133 — risk across, strategic value up, bubble size by budget. Click a bubble for a quick look at the project.

Portfolio project map

On track
At risk

Approved budget · SAR 86.4M

Funding priority order

Rank the projects for funding; your order is kept and goes to the 2027 planning cycle.

1Unified Digital Services PlatformPRJ-2026-014·Priority score 91At risk
2Investor PortalPRJ-2026-008·Priority score 80On track
3Services Mobile AppPRJ-2026-015·Priority score 78On track
4Analytics & AI PlatformPRJ-2026-023·Priority score 76On track
5Data Governance & Master Data ManagementPRJ-2026-016·Priority score 72At risk
6Government Innovation LabPRJ-2026-035·Priority score 52On track

Portfolio priorities 2026–2027

Launch the Unified Digital Services Platform by Q2 2027The portfolio’s critical path — the mobile app and investor portal depend on it.
Lift fully-online services to 80%Tied directly to the beneficiary-satisfaction KPI that is behind target.
Run the first AI use cases on governed dataConditional on the master-data catalogue being complete.

Objectives & KPIs

Why the portfolio exists: the strategic objectives it serves and the KPIs its projects move.

Objectives the portfolio serves

SO-2.3Ease doing business and speed up licensingAt risk
⁦79%⁩ achieved of a ⁦85%⁩ target2 projects contribute
SO-3.1Deliver unified, beneficiary-centred digital servicesOff track
⁦72%⁩ achieved of a ⁦85%⁩ target4 projects contribute
SO-3.3Make the most of data and AIOff track
⁦66%⁩ achieved of a ⁦80%⁩ target4 projects contribute

Shift from walk-in to digital channels

58%

⁦+1⁩

Target 60%⁦97%⁩

Average licence turnaround

9.5days

⁦−1⁩

Target 7.0

Beneficiary satisfaction with digital services

74%

⁦0⁩

Target 85%⁦87%⁩

AI use cases in production

6count

⁦+1⁩

Target 8⁦75%⁩

Budget & value

Where the budget goes, why the forecast differs from it, and the value it returns.

From approved budget to estimate at completion

Each programme’s gap between its projects’ budget and their forecast

Total
Increase
Decrease

From approved budget to estimate at completion
Category	Change	Running total
Approved budget	SAR 190M	SAR 190M
Unallocated reserve	−SAR 9.7M	SAR 180.3M
Digital Government Services Programme	+SAR 2.5M	SAR 182.8M
Data & AI Programme	+SAR 1.1M	SAR 183.9M
Projects outside a programme	SAR 0	SAR 183.9M
Estimate at completion	SAR 183.9M	SAR 183.9M

Budget use

98.6M/ 190M6.1Mprojected saving(⁦3.2%⁩)

Actual spend: 98.6M
Committed: 124.6M
Approved budget: 190M
Estimate at completion: 183.9M

Expected-value mix

SAR 640M

Expected value

Time savedSAR 217.6M⁦34%⁩
Beneficiary satisfactionSAR 166.4M⁦26%⁩
Cost savingSAR 140.8M⁦22%⁩
RevenueSAR 115.2M⁦18%⁩

Expected-value mix
Category	Value	Share
Time saved	SAR 217.6M	⁦34%⁩
Beneficiary satisfaction	SAR 166.4M	⁦26%⁩
Cost saving	SAR 140.8M	⁦22%⁩
Revenue	SAR 115.2M	⁦18%⁩
Total	SAR 640M	⁦100%⁩

⁦14%⁩

Value realised

SAR 92.4M

Expected value SAR 640M

⁦78%⁩ of what was planned by today

Programmes & projects

A programme’s performance is computed from its projects (§6). Click a project for a quick look.

PG-01 · 4 projects

Digital Government Services Programme

At risk

⁦6%⁩ behind⁦66%⁩

Planned to date ⁦72%⁩

129.6MSPI0.91CPI0.98Eng. Reem K. Al-Dosari

PG-02 · 2 projects

Data & AI Programme

At risk

⁦4%⁩ behind⁦27%⁩

Planned to date ⁦31%⁩

52MSPI0.95CPI0.98Rahaf I. Al-Nefaie

⁦7⁩ results


Unified Digital Services PlatformPRJ-2026-014	PG-01	7Execution	At risk	⁦58%⁩	86.4M	90M⁦+4.2%⁩	0.87	0.96
Analytics & AI PlatformPRJ-2026-023	PG-02	3Initiation	On track	⁦1%⁩	28M	28M⁦0.0%⁩	1.00	1.00
Data Governance & Master Data ManagementPRJ-2026-016	PG-02	7Execution	At risk	⁦62%⁩	21.5M	22.6M⁦+5.3%⁩	0.89	0.95
Investor PortalPRJ-2026-008	PG-01	8Monitoring & Control	On track	⁦91%⁩	18.4M	18M⁦−2.0%⁩	1.01	1.02
Services Mobile AppPRJ-2026-015	PG-01	7Execution	On track	⁦64%⁩	12.6M	12.1M⁦−3.8%⁩	1.02	1.04
Unified e-Appointments PlatformPRJ-2026-031	PG-01	11Benefits Realization	On track	⁦100%⁩	8.2M	8M⁦−2.9%⁩	1.00	1.03
Government Innovation LabPRJ-2026-035	—	1Idea	On track	⁦0%⁩	5.2M	5.2M⁦0.0%⁩	1.00	1.00
Total · 7					180.3M	183.9M

⁦1⁩–⁦7⁩ of ⁦7⁩

Portfolio risks

Open threats across the portfolio’s projects. Click a cell on the map to filter the list.

Open-risk heat map

11 risks

Risk register

Critical0
High2
Medium7
Low2
Risks 11

Probability

12345

Impact

Open-risk heat map
Probability \ Impact	1	2	3	4	5
5	0 · Low	0 · Medium	0 · High	0 · Critical	0 · Critical
4	0 · Low	0 · Medium	0 · Medium	2 · High	0 · Critical
3	0 · Low	0 · Low	4 · Medium	2 · Medium	0 · High
2	0 · Low	0 · Low	2 · Low	1 · Medium	0 · Medium
1	0 · Low	0 · Low	0 · Low	0 · Low	0 · Low

Top risks

Latest on this portfolio

26 October 2026

Gate decision: Projects Steering Committee Conditional Go DEC-2026-042Analytics & AI Platform cleared to planning, with conditions
10:00

15 September 2026

Gate decision: Projects Steering Committee Conditional Go DEC-2026-031Recovery plan for the Unified Digital Services Platform approved
10:00