RSK-0002Mueen Digital Platform — Release 4
Shortage of integration and back-end engineers on the vendor team
A risk's detail, response, contingency and residual risk.
Risk statement
From cause to event to impact — with the preventive controls before the event and the contingency after it
Cause
The vendor pulled two integration engineers to another client, and back-end engineers are scarce on the market
Preventive controls
- Formal letter to the vendor to restore the contractual staffing within 10 days
- Change request to add integration capacity for four months
- Apply the clause 14 staffing penalty if not resolved
1 / 3
Event
Shortage of integration and back-end engineers on the vendor team
The two replacements have not joined by 2026-11-05
Contingency
Second two engineers from the Board’s IT integration team for eight weeks
Impact
Team velocity down 30%; Nafath, Government Service Bus and wave 1 services slip
Assessment
The level before and after the response
Inherent
Residual
Exposure
SAR 1.9M
Residual
63% off the score
Score trend
Last six months
- Score
- Target residual
Escalation path
Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the EPMO director
Last reviewed 2 days ago
Project manager
Eng. Sultan F. Al-Ghamdi
Currently followed up hereProgramme manager
Current levelEng. Reem K. Al-Dosari
Automatically at 15 days unreviewed · in 13 days- 3
EPMO director
Dr. Noura M. Al-Otaibi
Automatically at 20 days unreviewed · in 18 days - 4
Executive committee
Dr. Abdullah S. Al-Qahtani
By the EPMO director’s decision
Mitigation plan
Each action with its owner and date — tick it off when complete
Formal letter to the vendor to restore the contractual staffing within 10 days
Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Contracts SpecialistP-007k.almutairi@bog.gov.saDone2026-10-202026-10-209 Jumada I 1448 AHChange request to add integration capacity for four months
Eng. Sultan F. Al-GhamdiEng. Sultan F. Al-GhamdiProject Manager, Mueen Platform — Release 4P-005s.alghamdi@bog.gov.saDone2026-10-262026-10-2615 Jumada I 1448 AHApply the clause 14 staffing penalty if not resolved
Khalid N. Al-MutairiKhalid N. Al-MutairiSenior Finance & Contracts SpecialistP-007k.almutairi@bog.gov.saNot startedIn 8 days2026-11-0525 Jumada I 1448 AH
Trigger
The two replacements have not joined by 2026-11-05
Contingency
Second two engineers from the Board’s IT integration team for eight weeks