Benefits

Expected against realised benefits at 3, 6, 12 and 24 months.

Working on:Al-Waha Region Development Authority

Benefits tracked: 32
On or above plan: ⁦9⁩ of ⁦17⁩
Need a decision: 91 overdue
Measurements due: 2
Value realised to date: SAR 471.5M

Is the spending achieving its goals?

What we invested and spent, against the value that should have been realised by today and what actually was — by portfolio.

Value realised vs planned to date

⁦71%⁩

SAR 471.5M realised of SAR 661M planned by today.

Spent of the approved budget⁦47%⁩

SAR 2.4B spent of SAR 5.2B

Realised of the value planned to date⁦71%⁩

SAR 471.5M realised of SAR 661M

Expected lifetime value

SAR 8.4B

Value-to-investment multiple

1.64×

Value by portfolio

Planned by today (dashed frame) and actually realised

Planned to dateRealisedClick a portfolio to see its benefits in the register

AI insight

Capital Projects Portfolio is behind on its value

Only ⁦34%⁩ of the value planned to date has been realised in this portfolio, and ⁦9⁩ benefits across the register need a decision now.

Confidence⁦81%⁩

Spend against impact

Projects whose benefits are being measured: how much of the budget is spent, and how their benefits are doing against plan.

Spend and impact map

Bubble size = project budget, colour = health. Click a project to see its benefits.

On track
At risk

Budget · SAR 158M

Spend and impact map
Category	Budget spent	Benefit realisation vs plan	Budget	Level
Al-Waha Central Park	⁦53%⁩	⁦100%⁩	SAR 158M	At risk
Fibre Optic Network Expansion	⁦57%⁩	⁦74%⁩	SAR 132M	At risk
Solar Power for Government Buildings	⁦57%⁩	⁦106%⁩	SAR 96M	On track
Smart Street Lighting	⁦84%⁩	⁦78%⁩	SAR 74M	At risk
Migration to the Government Cloud	⁦48%⁩	⁦81%⁩	SAR 52M	At risk
Green Waha Urban Afforestation	⁦35%⁩	⁦105%⁩	SAR 42M	On track
Enterprise Cybersecurity Programme	⁦85%⁩	⁦98%⁩	SAR 38.6M	On track
Document & Correspondence Management Platform	⁦95%⁩	⁦93%⁩	SAR 14.2M	At risk
Services Mobile App	⁦62%⁩	⁦121%⁩	SAR 12.6M	On track
HR Self-Service Automation	⁦94%⁩	⁦112%⁩	SAR 11.4M	On track
Corporate Performance Management System	⁦76%⁩	⁦90%⁩	SAR 9.8M	On track
Unified e-Appointments Platform	⁦97%⁩	⁦87%⁩	SAR 8.2M	On track
Change Management & Culture Programme	⁦64%⁩	⁦85%⁩	SAR 6.4M	At risk
Enterprise Risk Management Framework	⁦96%⁩	⁦140%⁩	SAR 3.6M	On track

Benefits needing a decision

9 benefits: measurement overdue or below plan

Measurement overdue
Reporting hours saved by unified master data
Data Governance & Master Data Management · Rahaf I. Al-Nefaie
The month-3 reading has not been recorded yet.
Off trackto plan ⁦74%⁩
Homes connected to the fibre network
Fibre Optic Network Expansion · Eng. Nayef H. Al-Buqami
Excavation permits in Al-Rawdah and Al-Nakheel are late.
Off trackto plan ⁦78%⁩
Street-lighting electricity savings
Smart Street Lighting · Eng. Waleed O. Al-Juhani
A third of converted poles are not yet on the control system.
At riskto plan ⁦89%⁩
Shorter waits at service centres
Unified e-Appointments Platform · Eng. Reem K. Al-Dosari
Two centres run one front-desk officer at peak hours.
At riskto plan ⁦86%⁩
Higher visitor satisfaction
Unified e-Appointments Platform · Eng. Reem K. Al-Dosari
Complaints about repeated document requests at two centres.
At riskto plan ⁦93%⁩
Faster routing of correspondence
Document & Correspondence Management Platform · Munirah A. Al-Khalidi
Two departments still route paper files by hand.
At riskto plan ⁦81%⁩
Hosting and run savings after the cloud move
Migration to the Government Cloud · Eng. Nayef H. Al-Buqami
Wave two slipped two months, so the old servers kept running.
At riskto plan ⁦90%⁩
Hours saved preparing performance reports
Corporate Performance Management System · Dr. Amal F. Al-Sudairi
At riskto plan ⁦85%⁩
Employee engagement index
Change Management & Culture Programme · Abdulmajeed R. Al-Dosari
Lower participation in Support Services.

Benefits register

Every benefit with its baseline, target and readings 3, 6, 12 and 24 months after go-live, and its ratio to plan at each point.

Ready-made views

⁦32⁩ results

		Baseline → target
Reporting hours saved by unified master data BEN-026·Data Governance & Master Data Management	Rahaf I. Al-Nefaie	05,200 hours / month	Overdue	2027-01	2027-07	2028-07	Measurement overdue	27 days overdue
Homes connected to the fibre network BEN-018·Fibre Optic Network Expansion	Eng. Nayef H. Al-Buqami	048,000 homes	⁦76%⁩9,100	⁦74%⁩17,800	2027-04	2028-04	Off track	In 155 days
Street-lighting electricity savings BEN-019·Smart Street Lighting	Eng. Waleed O. Al-Juhani	07.20 SAR M	⁦78%⁩0.70	2026-11	2027-05	2028-05	Off track	In 4 days
Shorter waits at service centres BEN-001·Unified e-Appointments Platform	Eng. Reem K. Al-Dosari	4215 minutes	⁦92%⁩31	⁦90%⁩24	⁦89%⁩18	2027-09	At risk	In 337 days
Higher visitor satisfaction BEN-002·Unified e-Appointments Platform	Eng. Reem K. Al-Dosari	⁦64%⁩⁦85%⁩	⁦88%⁩⁦71%⁩	⁦93%⁩⁦77%⁩	⁦86%⁩⁦82%⁩	2027-09	At risk	In 337 days
Faster routing of correspondence BEN-007·Document & Correspondence Management Platform	Munirah A. Al-Khalidi	61.50 days	⁦93%⁩3.20	2027-01	2027-07	2028-07	At risk	In 85 days
Hosting and run savings after the cloud move BEN-027·Migration to the Government Cloud	Eng. Nayef H. Al-Buqami	07.80 SAR M	⁦103%⁩0.62	⁦81%⁩1.21	2027-03	2028-03	At risk	In 124 days
Hours saved preparing performance reports BEN-030·Corporate Performance Management System	Dr. Amal F. Al-Sudairi	02,400 hours / month	⁦90%⁩540	2027-01	2027-07	2028-07	At risk	In 65 days
Employee engagement index BEN-031·Change Management & Culture Programme	Abdulmajeed R. Al-Dosari	⁦66%⁩⁦75%⁩	⁦125%⁩⁦68.5%⁩	⁦85%⁩⁦69.4%⁩	2027-01	2028-01	At risk	In 79 days
Electricity bill savings BEN-013·Solar Power for Government Buildings	Haifa S. Al-Ruwaili	09.30 SAR M	⁦109%⁩1.20	⁦104%⁩2.60	2027-04	2028-04	On track	In 180 days
Lower mean time to detect incidents BEN-014·Enterprise Cybersecurity Programme	Eng. Yasser M. Al-Zahrani	724 hours	⁦108%⁩20	⁦98%⁩9	2027-04	2028-04	On track	In 163 days
Resident satisfaction with central Al-Waha’s streetscape BEN-024·Al-Waha Central Park	Eng. Abdulrahman S. Al-Harbi	⁦64%⁩⁦78%⁩	⁦125%⁩⁦69%⁩	⁦100%⁩⁦71%⁩	2027-03	2028-03	On track	In 124 days
Trees planted in neighbourhoods and along roads BEN-032·Green Waha Urban Afforestation	Eng. Mishari K. Al-Otaibi	0150,000 trees	⁦118%⁩23,500	⁦105%⁩47,200	2027-02	2028-02	On track	In 96 days
Staff hours saved by HR automation BEN-003·HR Self-Service Automation	Abdulmajeed R. Al-Dosari	03,200 hours / month	⁦115%⁩1,380	⁦109%⁩2,610	⁦108%⁩3,450	2027-09	Ahead of plan	In 337 days
Paper and printing savings BEN-004·HR Self-Service Automation	Munirah A. Al-Khalidi	01.20 SAR M	⁦117%⁩0.35	⁦117%⁩0.70	⁦117%⁩1.40	2027-09	Ahead of plan	In 337 days
Enterprise risks with a response plan BEN-005·Enterprise Risk Management Framework	Tariq S. Al-Yami	⁦35%⁩⁦90%⁩	⁦172%⁩⁦78%⁩	2027-01	2027-07	2028-07	Ahead of plan	In 78 days
Solar energy generated BEN-012·Solar Power for Government Buildings	Eng. Mishari K. Al-Otaibi	031,000 MWh / year	⁦108%⁩4,300	⁦109%⁩9,800	2027-04	2028-04	Ahead of plan	In 180 days
Share of transactions completed in the mobile app BEN-025·Services Mobile App	Faisal A. Al-Shehri	⁦0%⁩⁦35%⁩	⁦121%⁩⁦14.5%⁩	2026-12	2027-06	2028-06	Ahead of plan	In 48 days
Value of opportunities applied for through the portal BEN-011·Investor Portal	Yousef A. Al-Omari	0900 SAR M	2026-12	2027-03	2027-09	2028-09	Awaiting first reading	In 34 days
Rainwater harvested BEN-006·Rainwater Harvesting & Small Dams	Eng. Waleed O. Al-Juhani	04,800 thousand m³ / year	2027-02	2027-05	2027-11	2028-11	Before go-live	In 110 days
Higher satisfaction with digital services BEN-008·Unified Digital Services Platform	Faisal A. Al-Shehri	⁦68%⁩⁦88%⁩	2027-08	2027-11	2028-05	2029-05	Before go-live	In 288 days
Lower cost per transaction BEN-009·Unified Digital Services Platform	Faisal A. Al-Shehri	4618 SAR / transaction	2027-08	2027-11	2028-05	2029-05	Before go-live	In 288 days
Shorter licence turnaround BEN-010·Unified Digital Services Platform	Eng. Reem K. Al-Dosari	215 days	2027-08	2027-11	2028-05	2029-05	Before go-live	In 288 days
Treated water reused for irrigation BEN-015·East Waha Wastewater Treatment Plant	Eng. Mishari K. Al-Otaibi	043,800 thousand m³ / year	2027-09	2027-12	2028-06	2029-06	Before go-live	In 337 days
Shorter trips between Al-Waha and the northern governorates BEN-016·Northern Ring Road Development — Phase 2	Eng. Bandar M. Al-Shammari	5532 minutes	2027-12	2028-03	2028-09	2029-09	Before go-live	In 428 days

⁦1⁩–⁦25⁩ of ⁦32⁩

Post-implementation reviews

After closure: did the project reach its goal, keep its budget, realise its benefits? What did it learn, what should improve?

PRJ-2026-031

Unified e-Appointments Platform

Closed on 2025-09-286 Rabiʻ II 1447 AH

⁦84%⁩

Review score

of ⁦100⁩

Did it reach its goal?Yes · 9/9
Yes. Unified booking went live in 9 centres; 410K bookings in year one.
Did it keep its budget?Yes · −2.9%
Delivered for SAR 7.96M against 8.2M, 20 days after baseline.
Were the benefits realised?Partly · 82%
82% realised: satisfaction 82% vs 85% target, waits 18 minutes vs 15.
What did we learn?Yes · 3
Three lessons: Nafath environments, payments tied to acceptance, the vendor team.
What should improve?Partly · 2
An SMS reminder the day before, and linking booking into the unified services platform.

PRJ-2026-032

HR Self-Service Automation

Closed on 2025-09-308 Rabiʻ II 1447 AH

⁦91%⁩

Review score

of ⁦100⁩

Did it reach its goal?Yes · 14/14
Yes. 14 employee self-services automated; paper forms retired.
Did it keep its budget?Yes · −4.4%
Delivered for SAR 10.9M against 11.4M, on time.
Were the benefits realised?Yes · 108%
Hours saved beat the target by 8%; paper savings by 17%.
What did we learn?Yes · 2
Two lessons: department champions in design, and migrating historic data.
What should improve?Partly · 3
Link leave to the corporate calendar, a mobile app and manager reports; two in progress.

PRJ-2026-030

Enterprise Risk Management Framework

Closing

Not scheduled

Did it reach its goal?Yes · 100%
Every deliverable done; the board approved the risk appetite.
Did it keep its budget?Yes · −3.9%
SAR 3.46M against 3.6M, on time.
Were the benefits realised?Partly · 78%
78% of risks have a response plan vs 90% targeted at 12 months.
What did we learn?Yes · 1
One lesson published; a second proposed on linking the register to Munjaz.
What should improve?Partly · —
To complete in the post-closure review session.

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