Board of Grievances 2030 — Leadership and Greater Impact
Cases filed electronically
Deliver integrated, beneficiary-centred digital judicial services·A Digital Judiciary
Actual · October
58%
2026 target
60%
Attainment
97%
Year-end forecast
61%
Forecast gap to target
1%
The path from baseline to 2030
Where the KPI stands today between its baseline, this year’s target and the 2030 target.
Baseline
40%
Today
58%
2026 target
60%
2030 target
85%
- Left to the 2026 target
- 2%90% of the way covered
- Left to the 2030 target
- 27%40% of the way covered
Monthly series and forecast
January – October measured, November and December forecast with a confidence band; the gold line is the 2026 target.
- Actual
- Baseline
- Forecast
- Forecast range
| Period | Actual | Baseline |
|---|---|---|
| Jan | 42 % | 40 % |
| Feb | 44 % | 40 % |
| Mar | 45 % | 40 % |
| Apr | 47 % | 40 % |
| May | 49 % | 40 % |
| Jun | 51 % | 40 % |
| Jul | 53 % | 40 % |
| Aug | 55 % | 40 % |
| Sep | 57 % | 40 % |
| Oct | 58 % | 40 % |
| Nov (Forecast) | 60 % | 40 % |
| Dec (Forecast) | 61 % | 40 % |
Measurement history
Every reading with who entered it, its evidence and its approval. Formal measurement points are marked.
| Period | Value | Of target | Kind | State | Entered by | Evidence |
|---|---|---|---|---|---|---|
| October 2026 | 58 | 97% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-10-27 | K-3.1.3_2026-10.pdf |
| September 2026 | 57 | 95% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-10-05 | K-3.1.3_2026-09.pdf |
| August 2026 | 55 | 92% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-09-04 | K-3.1.3_2026-08.pdf |
| July 2026 | 53 | 88% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-08-07 | K-3.1.3_2026-07.pdf |
| June 2026 | 51 | 85% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-07-06 | K-3.1.3_2026-06.pdf |
| May 2026 | 49 | 82% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-06-05 | K-3.1.3_2026-05.pdf |
| April 2026 | 47 | 78% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-05-04 | K-3.1.3_2026-04.pdf |
| March 2026 | 45 | 75% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-04-07 | K-3.1.3_2026-03.pdf |
| February 2026 | 44 | 73% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-03-06 | K-3.1.3_2026-02.pdf |
| January 2026 | 42 | 70% | Formal measurement | Approved | Eng. Reem K. Al-Dosari2026-02-05 | K-3.1.3_2026-01.pdf |
Contributing projects
The projects that move this KPI, and each one’s share of the effect by budget size.
- Mueen Digital Platform — Release 4
PRJ-2026-014Eng. Sultan F. Al-Ghamdi86.4M
Share of effect81%58%At riskSPI0.87Schedule performance index · 0.87 - Board of Grievances Mobile App — Release 3
PRJ-2026-015Karim Haddad12.6M
Share of effect12%64%On trackSPI1.02Schedule performance index · 1.02 - Court Appointment Booking Service
PRJ-2026-031Karim Haddad8.2M
Share of effect8%100%On trackSPI1.00Schedule performance index · 1.00
Corrective actions
What we are doing to bring the KPI back on track, who owns it, and by when.
No corrective actions logged
The KPI is on track. Add an action when a deviation appears.
Comments
The owner, the Performance Measurement Office and leadership discussing the readings.
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