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RSK-0003Unified Digital Services Platform

Late sign-off of licensing-service requirements by the owning departments

12MediumOpen

A risk's detail, response, contingency and residual risk.

Risk statement

From cause to event to impact — with the preventive controls before the event and the contingency after it

Cause

Several departments own the licensing procedures and their requirements conflict

Preventive controls

  • Requirements alignment workshop chaired by the programme manager
  • A single sign-off authority matrix for requirements

2 / 2

Event

Late sign-off of licensing-service requirements by the owning departments

12MediumTrigger

Any requirement unsigned for more than 10 working days

Contingency

Take the conflict to the steering committee for a ruling within a week

Impact

Six services redesigned and wave 1 delayed by three weeks

SAR 1.2M

Assessment

The level before and after the response

Inherent

5
4
3
2
1
1
2
3
4
5
12Medium

Residual

5
4
3
2
1
1
2
3
4
5
6Low

Exposure

SAR 1.2M

Residual

⁦50⁩% off the score

Score trend

Last six months

  • Score
  • Target residual

Escalation path

Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the PMO director

Last reviewed 6 days ago · Outside the engine — below «high»

  1. Project manager

    Current level

    Eng. Sultan F. Al-Ghamdi

    Currently followed up here
  2. 2

    Programme manager

    Eng. Reem K. Al-Dosari

  3. 3

    PMO director

    Dr. Noura M. Al-Otaibi

  4. 4

    Executive committee

    Eng. Abdullah S. Al-Qahtani

    By the PMO director’s decision

Mitigation plan

Each action with its owner and date — tick it off when complete

⁦0⁩ of ⁦2⁩ done
  • Requirements alignment workshop chaired by the programme manager

    Eng. Reem K. Al-DosariEng. Reem K. Al-DosariProgramme Manager, Digital Government ServicesP-004r.aldosari@alwaha.gov.sa
    In progressIn 2 days2026-10-3019 Jumada I 1448 AH
  • A single sign-off authority matrix for requirements

    Lama S. Al-HarbiLama S. Al-HarbiSenior Business AnalystP-006l.alharbi@alwaha.gov.sa
    Not startedIn 15 days2026-11-122 Jumada II 1448 AH

Trigger

Any requirement unsigned for more than 10 working days

Contingency

Take the conflict to the steering committee for a ruling within a week

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