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Board of Grievances 2030 — Leadership and Greater Impact

Average time to decide urgent applications

At riskApproved

Make the administrative-justice system more efficient·An Innovative Judicial System & Quality Partnerships

Actual · October

9.5days

2026 target

⁦7 days⁩

Attainment

⁦74%⁩

Year-end forecast

⁦7.6 days⁩

Forecast gap to target

⁦0.6 days⁩

The path from baseline to 2030

Where the KPI stands today between its baseline, this year’s target and the 2030 target.

Baseline

⁦21 days⁩

Today

⁦9.5 days⁩

2026 target

⁦7 days⁩

2030 target

⁦3 days⁩

Left to the 2026 target
⁦2.5 days⁩⁦82%⁩ of the way covered
Left to the 2030 target
⁦6.5 days⁩⁦64%⁩ of the way covered

Monthly series and forecast

January – October measured, November and December forecast with a confidence band; the gold line is the 2026 target.

Monthly series and forecast
  • Actual
  • Baseline
  • Forecast
  • Forecast range
Monthly series and forecast
PeriodActualBaseline
Jan19 days21 days
Feb18 days21 days
Mar17 days21 days
Apr15 days21 days
May14 days21 days
Jun13 days21 days
Jul12 days21 days
Aug11 days21 days
Sep10 days21 days
Oct9.5 days21 days
Nov (Forecast)8.6 days21 days
Dec (Forecast)7.6 days21 days

Measurement history

Every reading with who entered it, its evidence and its approval. Formal measurement points are marked.

PeriodValueOf targetKindStateEntered byEvidence
October 20269.5⁦74%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-10-27K-2.3.1_2026-10.pdf
September 202610⁦70%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-10-05K-2.3.1_2026-09.pdf
August 202611⁦64%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-09-04K-2.3.1_2026-08.pdf
July 202612⁦58%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-08-07K-2.3.1_2026-07.pdf
June 202613⁦54%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-07-06K-2.3.1_2026-06.pdf
May 202614⁦50%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-06-05K-2.3.1_2026-05.pdf
April 202615⁦47%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-05-04K-2.3.1_2026-04.pdf
March 202617⁦41%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-04-07K-2.3.1_2026-03.pdf
February 202618⁦39%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-03-06K-2.3.1_2026-02.pdf
January 202619⁦37%⁩Formal measurementApprovedDr. Mohammed I. Al-Subaie2026-02-05K-2.3.1_2026-01.pdf

Contributing projects

The projects that move this KPI, and each one’s share of the effect by budget size.

AI insight

Closing the gap runs through one project

The project with the most weight on this KPI is “Mueen Digital Platform — Release ⁦4⁩”, with ⁦82%⁩ of the linked budget, and it is At risk. Speeding it up is the fastest way to close the gap before December.

Confidence⁦78%⁩

Corrective actions

What we are doing to bring the KPI back on track, who owns it, and by when.

  • Drop the manual review when registering urgent applications that are complete

    Dr. Mohammed I. Al-SubaieDr. Mohammed I. Al-SubaieDirector General, Decision Support CentreP-009m.alsubaie@bog.gov.saDue ⁦2026-11-05⁩In 8 days2026-11-0525 Jumada I 1448 AHMueen Digital Platform — Release 4
    In progress

Comments

The owner, the Performance Measurement Office and leadership discussing the readings.

  1. Dr. Mohammed I. Al-SubaieDirector General, Decision Support Centre2026-10-21 09:40

    Under ten days for the first time. Seven days is reachable if the manual review of complete applications is dropped.

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