Cloud hosting capacity exceeded at launch

8MediumIn progress

A risk's detail, response, contingency and residual risk.

Risk statement

From cause to event to impact — with the preventive controls before the event and the contingency after it

Cause

Load estimates assume 40% of litigants and lawyers, while demand is expected to be higher at launch and as statutory deadlines approach

Preventive controls

2 / 2

Event

Cloud hosting capacity exceeded at launch

8MediumTrigger

Response time above 3 seconds in the load test

Contingency

A staged court-by-court launch, keeping registration at the courts’ beneficiary desks as a fallback

Impact

Slow or unavailable case filing in launch week, litigants at risk of missing statutory deadlines, and damage to the Board’s reputation

SAR 900K

The level before and after the response

Inherent

8Medium

Residual

3Low

Exposure

SAR 900K

Residual

⁦63⁩% off the score

Score trend

Last six months

Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the EPMO director

Last reviewed 9 days ago · Outside the engine — below «high»

Project manager
Current level
Eng. Sultan F. Al-Ghamdi
Currently followed up here
2
Programme manager
Eng. Reem K. Al-Dosari
3
EPMO director
Dr. Noura M. Al-Otaibi
4
Executive committee
Dr. Abdullah S. Al-Qahtani
By the EPMO director’s decision

Each action with its owner and date — tick it off when complete

⁦0⁩ of ⁦2⁩ done

Load test at three times the expected use
Eng. Saad M. Al-Dosari
In progressIn 43 days
Turn on auto-scaling with the government cloud provider
Eng. Omar H. Bawazir
In progressIn 33 days

Trigger

Response time above 3 seconds in the load test

Contingency

A staged court-by-court launch, keeping registration at the courts’ beneficiary desks as a fallback