WRDA/2025/007
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
Variations pending: 1 worth SAR 1.9M — if approved the value becomes SAR 52.9M
66% of the current value paid
Paid
33.7Mof a current value of SAR 51M
AI insight
Go-live runs 42 days behind plan. The extension claim was assessed at 28 days and the pending variation (SAR 1.85M) adds 21 days; approving both moves the contract end beyond 31 March 2027.
Design, build and run the Unified Digital Services Platform: 42 e-services, the citizen portal, Nafath/Absher/SADAD integration and 12 months of run after go-live.
Payments against accepted milestones per the payment schedule, within 30 days of the acceptance record.
Payment period
30 days
Retention
10%
Released at final acceptance
Advance payment
10%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
6 months
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 3 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.71% | 40K |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for EtimadIntegration-ready
Etimad reference: 2503600485
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry