Board of Grievances
Project charter
HR Self-Service
APPROVEDV2Approved 2024-05-03
1Project identity
- Project name
- HR Self-Service
- Project code
- PRJ-2026-032
- Sponsor
- Sarah A. Al-QarniSarah A. Al-QarniVice President, Executive AffairsP-012s.alqarni@bog.gov.sa
- Project manager
- Dana S. Al-SalehDana S. Al-SalehDirector, Systems & ApplicationsP-025d.alsaleh@bog.gov.sa
- Business owner
- Abdulmajeed R. Al-DosariAbdulmajeed R. Al-DosariDirector General, Human ResourcesP-019am.aldosari@bog.gov.sa
- Portfolio & programme
- Technology & Enterprise Systems PortfolioEnterprise Systems & Archiving Programme
- Type & methodology
- IT · Agile
- Current phase
- 11Benefits Realization
2Background & rationale
Employee self-service for 34 HR procedures, from leave to secondments, linked to the Masar platform.
3Objectives
- 1Develop judicial and administrative talent
- 2Improve financial planning and diversify revenue
Serves the strategic objectives:SO-4.3Develop judicial and administrative talentSO-4.2Improve financial planning and diversify revenue
4Scope
In scope
- Employee self-service for 34 HR procedures, from leave to secondments, linked to the Masar platform.
- Migration from legacy systems
- ERP integration
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
5High-level requirements
- 1Migration from legacy systems
- 2ERP integration
- 3Essential cybersecurity controls
6Deliverables
| 1 | Project management plan | 2024-05-26 |
| 2 | Main deliverable — stage 1 | 2025-01-22 |
| 3 | Main deliverable — final stage | 2025-07-20 |
| 4 | Final report | 2025-09-30 |
7Key milestones
- Charter approved2024-05-03
- Contract signed2024-07-26
- 50% of works complete2025-01-22
- Provisional acceptance2025-08-20
- Closure2025-09-30
8Budget
- Main contract71.9%8.2M
- Supervision & consulting14.0%1.6M
- Internal team8.8%1M
- Contingency reserve (5%)5.3%600K
The owning sector’s approved budgetTotal11.4M
9Timeline
10Key risks
- No risks recorded yet.
11Constraints
- Stay within the approved budget
- Comply with the Government Tenders & Procurement Law
12Assumptions
- Named internal staff available throughout
- Approvals land within workflow SLAs
13Stakeholders
- Project sponsorDecisions and funding
- Business ownerAccepts deliverables, owns benefits
- Projects Follow-up Office (EPMO)Governance and compliance
14Success criteria
- 1Delivered within the approved budget
- 2On the approved date ±5%
- 3Target benefits within 12 months
15Governance structure
- Change Control BoardApproves scope, cost and schedule changesWeekly
- EPMO CommitteeMethodology compliance, data quality, stage gatesFortnightly
- Project management teamDay-to-day control, risks, issues, weekly statusWeekly