Board of Grievances
Project charter
Khabeer Platform — Release 2
APPROVEDV2Approved 2025-05-02
1Project identity
- Project name
- Khabeer Platform — Release 2
- Project code
- PRJ-2026-008
- Sponsor
- Dr. Mohammed I. Al-SubaieDr. Mohammed I. Al-SubaieDirector General, Decision Support CentreP-009m.alsubaie@bog.gov.sa
- Project manager
- Karim HaddadKarim HaddadSenior Digital Delivery Consultant — EPMOP-041k.haddad@bog.gov.sa
- Business owner
- Yousef A. Al-OmariYousef A. Al-OmariDirector General, Partnerships & Revenue DevelopmentP-016y.alomari@bog.gov.sa
- Portfolio & programme
- Digital Justice PortfolioDigital Judicial Services Programme
- Type & methodology
- Digital · Scrum
- Current phase
- 8Monitoring & Control
2Background & rationale
A platform to register accredited experts, assign them to cases and follow their reports online until they are filed in the case record.
3Objectives
- 1Deliver innovative judicial services
- 2Make the administrative-justice system more efficient
Serves the strategic objectives:SO-2.1Deliver innovative judicial servicesSO-2.3Make the administrative-justice system more efficient
4Scope
In scope
- A platform to register accredited experts, assign them to cases and follow their reports online until they are filed in the case record.
- Single sign-on through Nafath
- Integration with internal systems
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
5High-level requirements
- 1Single sign-on through Nafath
- 2Integration with internal systems
- 3Digital Government Authority standards
6Deliverables
| 1 | Project management plan | 2025-05-27 |
| 2 | Main deliverable — stage 1 | 2026-02-22 |
| 3 | Main deliverable — final stage | 2026-09-11 |
| 4 | Final report | 2026-11-30 |
7Key milestones
- Charter approved2025-05-02
- Contract signed2025-08-04
- 50% of works complete2026-02-22
- Provisional acceptance2026-10-15
- Closure2026-11-30
8Budget
- Main contract71.7%13.2M
- Supervision & consulting14.1%2.6M
- Internal team9.2%1.7M
- Contingency reserve (5%)4.9%900K
The owning sector’s approved budgetTotal18.4M
9Timeline
10Key risks
- No risks recorded yet.
11Constraints
- Stay within the approved budget
- Comply with the Government Tenders & Procurement Law
12Assumptions
- Named internal staff available throughout
- Approvals land within workflow SLAs
13Stakeholders
- Project sponsorDecisions and funding
- Business ownerAccepts deliverables, owns benefits
- Projects Follow-up Office (EPMO)Governance and compliance
14Success criteria
- 1Delivered within the approved budget
- 2On the approved date ±5%
- 3Target benefits within 12 months
15Governance structure
- Change Control BoardApproves scope, cost and schedule changesWeekly
- EPMO CommitteeMethodology compliance, data quality, stage gatesFortnightly
- Project management teamDay-to-day control, risks, issues, weekly statusWeekly