Board of Grievances
Project charter
Change Management for the Digital Judiciary
APPROVEDV2Approved 2025-10-31
1Project identity
- Project name
- Change Management for the Digital Judiciary
- Project code
- PRJ-2026-027
- Sponsor
- Sarah A. Al-QarniSarah A. Al-QarniVice President, Executive AffairsP-012s.alqarni@bog.gov.sa
- Project manager
- Ghada A. Al-ShahraniGhada A. Al-ShahraniDirector, Organisational ExcellenceP-029g.alshahrani@bog.gov.sa
- Business owner
- Abdulmajeed R. Al-DosariAbdulmajeed R. Al-DosariDirector General, Human ResourcesP-019am.aldosari@bog.gov.sa
- Portfolio & programme
- Institutional Excellence & Governance PortfolioInstitutional Excellence & Talent Programme
- Type & methodology
- Transformation · Hybrid
- Current phase
- 7Execution
2Background & rationale
Preparing judges, their staff and employees for digital work through change champions in every court and internal campaigns.
3Objectives
- 1Develop judicial and administrative talent
Serves the strategic objectives:SO-4.3Develop judicial and administrative talent
4Scope
In scope
- Preparing judges, their staff and employees for digital work through change champions in every court and internal campaigns.
- As-is and to-be analysis
- Change management plan
Out of scope
- Operation and maintenance after the warranty period
- Work outside the approved site or system boundary
5High-level requirements
- 1As-is and to-be analysis
- 2Change management plan
- 3Adoption measures
6Deliverables
| 1 | Project management plan | 2025-11-19 |
| 2 | Main deliverable — stage 1 | 2026-06-07 |
| 3 | Main deliverable — final stage | 2026-11-02 |
| 4 | Final report | 2026-12-31 |
7Key milestones
- Charter approved2025-10-31
- Contract signed2026-01-09
- 50% of works complete2026-06-07
- Provisional acceptance2026-11-27
- Closure2026-12-31
8Budget
- Main contract71.9%4.6M
- Supervision & consulting14.1%900K
- Internal team9.4%600K
- Contingency reserve (5%)4.7%300K
The owning sector’s approved budgetTotal6.4M
9Timeline
10Key risks
- MediumLow participation of circuit heads in change activities
11Constraints
- Stay within the approved budget
- Comply with the Government Tenders & Procurement Law
12Assumptions
- Named internal staff available throughout
- Approvals land within workflow SLAs
13Stakeholders
- Project sponsorDecisions and funding
- Business ownerAccepts deliverables, owns benefits
- Projects Follow-up Office (EPMO)Governance and compliance
14Success criteria
- 1Delivered within the approved budget
- 2On the approved date ±5%
- 3Target benefits within 12 months
15Governance structure
- Change Control BoardApproves scope, cost and schedule changesWeekly
- EPMO CommitteeMethodology compliance, data quality, stage gatesFortnightly
- Project management teamDay-to-day control, risks, issues, weekly statusWeekly