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Benefits

Expected against realised benefits at 3, 6, 12 and 24 months.

Working on:Al-Waha Region Development Authority
Benefits tracked
32

Across ⁦27⁩ projects · ⁦16⁩ owners

On or above plan
⁦9⁩ of ⁦17⁩

Of the benefits measured

Need a decision
91 overdue

Off track, at risk or measurement overdue

Measurements due
2

By the end of November

Value realised to date
SAR 471.5M

⁦71%⁩ of what was planned by now

Is the spending achieving its goals?

What we invested and spent, against the value that should have been realised by today and what actually was — by portfolio.

Value realised vs planned to date

⁦71%⁩

SAR 471.5M realised of SAR 661M planned by today.

Spent of the approved budget⁦47%⁩

SAR 2.4B spent of SAR 5.2B

Realised of the value planned to date⁦71%⁩

SAR 471.5M realised of SAR 661M

Expected lifetime value

SAR 8.4B

Value-to-investment multiple

1.64×

Value by portfolio

Planned by today (dashed frame) and actually realised

Planned to dateRealisedClick a portfolio to see its benefits in the register

Spend against impact

Projects whose benefits are being measured: how much of the budget is spent, and how their benefits are doing against plan.

Spend and impact map

Bubble size = project budget, colour = health. Click a project to see its benefits.

Spend and impact map
  • On track
  • At risk
Budget · SAR 158M
Spend and impact map
CategoryBudget spentBenefit realisation vs planBudgetLevel
Al-Waha Central Park⁦53%⁩⁦100%⁩SAR 158MAt risk
Fibre Optic Network Expansion⁦57%⁩⁦74%⁩SAR 132MAt risk
Solar Power for Government Buildings⁦57%⁩⁦106%⁩SAR 96MOn track
Smart Street Lighting⁦84%⁩⁦78%⁩SAR 74MAt risk
Migration to the Government Cloud⁦48%⁩⁦81%⁩SAR 52MAt risk
Green Waha Urban Afforestation⁦35%⁩⁦105%⁩SAR 42MOn track
Enterprise Cybersecurity Programme⁦85%⁩⁦98%⁩SAR 38.6MOn track
Document & Correspondence Management Platform⁦95%⁩⁦93%⁩SAR 14.2MAt risk
Services Mobile App⁦62%⁩⁦121%⁩SAR 12.6MOn track
HR Self-Service Automation⁦94%⁩⁦112%⁩SAR 11.4MOn track
Corporate Performance Management System⁦76%⁩⁦90%⁩SAR 9.8MOn track
Unified e-Appointments Platform⁦97%⁩⁦87%⁩SAR 8.2MOn track
Change Management & Culture Programme⁦64%⁩⁦85%⁩SAR 6.4MAt risk
Enterprise Risk Management Framework⁦96%⁩⁦140%⁩SAR 3.6MOn track

Benefits needing a decision

9 benefits: measurement overdue or below plan

  • Measurement overdue
    Reporting hours saved by unified master data

    Data Governance & Master Data Management · Rahaf I. Al-Nefaie

    The month-3 reading has not been recorded yet.

  • Off trackto plan ⁦74%⁩
    Homes connected to the fibre network

    Fibre Optic Network Expansion · Eng. Nayef H. Al-Buqami

    Excavation permits in Al-Rawdah and Al-Nakheel are late.

  • Off trackto plan ⁦78%⁩
    Street-lighting electricity savings

    Smart Street Lighting · Eng. Waleed O. Al-Juhani

    A third of converted poles are not yet on the control system.

  • At riskto plan ⁦89%⁩
    Shorter waits at service centres

    Unified e-Appointments Platform · Eng. Reem K. Al-Dosari

    Two centres run one front-desk officer at peak hours.

  • At riskto plan ⁦86%⁩
    Higher visitor satisfaction

    Unified e-Appointments Platform · Eng. Reem K. Al-Dosari

    Complaints about repeated document requests at two centres.

  • At riskto plan ⁦93%⁩
    Faster routing of correspondence

    Document & Correspondence Management Platform · Munirah A. Al-Khalidi

    Two departments still route paper files by hand.

  • At riskto plan ⁦81%⁩
    Hosting and run savings after the cloud move

    Migration to the Government Cloud · Eng. Nayef H. Al-Buqami

    Wave two slipped two months, so the old servers kept running.

  • At riskto plan ⁦90%⁩
    Hours saved preparing performance reports

    Corporate Performance Management System · Dr. Amal F. Al-Sudairi

  • At riskto plan ⁦85%⁩
    Employee engagement index

    Change Management & Culture Programme · Abdulmajeed R. Al-Dosari

    Lower participation in Support Services.

Benefits register

Every benefit with its baseline, target and readings 3, 6, 12 and 24 months after go-live, and its ratio to plan at each point.

Portfolio: Digital Transformation Portfolio
⁦8⁩ results
Export CSV
Baseline → target

Reporting hours saved by unified master data

BEN-026·Data Governance & Master Data Management

Rahaf I. Al-NefaieRahaf I. Al-NefaieDirector, Data & AIP-027r.alnefaie@alwaha.gov.sa05,200 hours / monthOverdue2027-012027-072028-07Measurement overdue27 days overdue2026-10-0120 Rabiʻ II 1448 AH

Shorter waits at service centres

BEN-001·Unified e-Appointments Platform

Eng. Reem K. Al-DosariEng. Reem K. Al-DosariProgramme Manager, Digital Government ServicesP-004r.aldosari@alwaha.gov.sa4215 minutes⁦92%⁩31⁦90%⁩24⁦89%⁩182027-09At riskIn 337 days2027-09-3029 Rabiʻ II 1449 AH

Higher visitor satisfaction

BEN-002·Unified e-Appointments Platform

Eng. Reem K. Al-DosariEng. Reem K. Al-DosariProgramme Manager, Digital Government ServicesP-004r.aldosari@alwaha.gov.sa⁦64%⁩⁦85%⁩⁦88%⁩⁦71%⁩⁦93%⁩⁦77%⁩⁦86%⁩⁦82%⁩2027-09At riskIn 337 days2027-09-3029 Rabiʻ II 1449 AH

Share of transactions completed in the mobile app

BEN-025·Services Mobile App

Faisal A. Al-ShehriFaisal A. Al-ShehriDigital Transformation Portfolio ManagerP-003f.alshehri@alwaha.gov.sa⁦0%⁩⁦35%⁩⁦121%⁩⁦14.5%⁩2026-122027-062028-06Ahead of planIn 48 days2026-12-156 Rajab 1448 AH

Value of opportunities applied for through the portal

BEN-011·Investor Portal

Yousef A. Al-OmariYousef A. Al-OmariDeputy, Investment & Economic DevelopmentP-016y.alomari@alwaha.gov.sa0900 SAR M2026-122027-032027-092028-09Awaiting first readingIn 34 days2026-12-0121 Jumada II 1448 AH

Higher satisfaction with digital services

BEN-008·Unified Digital Services Platform

Faisal A. Al-ShehriFaisal A. Al-ShehriDigital Transformation Portfolio ManagerP-003f.alshehri@alwaha.gov.sa⁦68%⁩⁦88%⁩2027-082027-112028-052029-05Before go-liveIn 288 days2027-08-1210 Rabiʻ I 1449 AH

Lower cost per transaction

BEN-009·Unified Digital Services Platform

Faisal A. Al-ShehriFaisal A. Al-ShehriDigital Transformation Portfolio ManagerP-003f.alshehri@alwaha.gov.sa4618 SAR / transaction2027-082027-112028-052029-05Before go-liveIn 288 days2027-08-1210 Rabiʻ I 1449 AH

Shorter licence turnaround

BEN-010·Unified Digital Services Platform

Eng. Reem K. Al-DosariEng. Reem K. Al-DosariProgramme Manager, Digital Government ServicesP-004r.aldosari@alwaha.gov.sa215 days2027-082027-112028-052029-05Before go-liveIn 288 days2027-08-1210 Rabiʻ I 1449 AH
⁦1⁩–⁦8⁩ of ⁦8⁩

Post-implementation reviews

After closure: did the project reach its goal, keep its budget, realise its benefits? What did it learn, what should improve?

PRJ-2026-031

Unified e-Appointments Platform

Closed on 2025-09-286 Rabiʻ II 1447 AH

  • Did it reach its goal?Yes · 9/9

    Yes. Unified booking went live in 9 centres; 410K bookings in year one.

  • Did it keep its budget?Yes · −2.9%

    Delivered for SAR 7.96M against 8.2M, 20 days after baseline.

  • Were the benefits realised?Partly · 82%

    82% realised: satisfaction 82% vs 85% target, waits 18 minutes vs 15.

  • What did we learn?Yes · 3

    Three lessons: Nafath environments, payments tied to acceptance, the vendor team.

  • What should improve?Partly · 2

    An SMS reminder the day before, and linking booking into the unified services platform.

Held on 2025-10-2230 Rabiʻ II 1447 AHDr. Noura M. Al-OtaibiDr. Noura M. Al-OtaibiDirector, Enterprise PMOFacilitatorP-002n.alotaibi@alwaha.gov.saClosure file

PRJ-2026-032

HR Self-Service Automation

Closed on 2025-09-308 Rabiʻ II 1447 AH

  • Did it reach its goal?Yes · 14/14

    Yes. 14 employee self-services automated; paper forms retired.

  • Did it keep its budget?Yes · −4.4%

    Delivered for SAR 10.9M against 11.4M, on time.

  • Were the benefits realised?Yes · 108%

    Hours saved beat the target by 8%; paper savings by 17%.

  • What did we learn?Yes · 2

    Two lessons: department champions in design, and migrating historic data.

  • What should improve?Partly · 3

    Link leave to the corporate calendar, a mobile app and manager reports; two in progress.

Held on 2025-11-0514 Jumada I 1447 AHDr. Noura M. Al-OtaibiDr. Noura M. Al-OtaibiDirector, Enterprise PMOFacilitatorP-002n.alotaibi@alwaha.gov.saClosure file

PRJ-2026-030

Enterprise Risk Management Framework

Closing

Not scheduled
  • Did it reach its goal?Yes · 100%

    Every deliverable done; the board approved the risk appetite.

  • Did it keep its budget?Yes · −3.9%

    SAR 3.46M against 3.6M, on time.

  • Were the benefits realised?Partly · 78%

    78% of risks have a response plan vs 90% targeted at 12 months.

  • What did we learn?Yes · 1

    One lesson published; a second proposed on linking the register to Munjaz.

  • What should improve?Partly · —

    To complete in the post-closure review session.

Draft answers from the project team — review session not yet heldDr. Noura M. Al-OtaibiDr. Noura M. Al-OtaibiDirector, Enterprise PMOFacilitatorP-002n.alotaibi@alwaha.gov.saClosure file

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