Customisation and Etimad integration costs exceeding the approved contingency

16HighEscalated

A risk's detail, response, contingency and residual risk.

Risk statement

From cause to event to impact — with the preventive controls before the event and the contingency after it

Cause

Customisations missed in the tender book, and an Etimad integration harder than expected

Preventive controls

1 / 3

Event

Customisation and Etimad integration costs exceeding the approved contingency

16HighTrigger

The budget increase is refused, or spend passes 95% of contingency

Contingency

Move the asset module to the Smart Asset Management project

Impact

The contingency fully consumed and SAR 6.8M of extra budget requested

SAR 6.8M

The level before and after the response

Inherent

16High

Residual

9Medium

Exposure

SAR 6.8M

Residual

⁦44⁩% off the score

Score trend

Last six months

Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the PMO director

Last reviewed 5 days ago

Project manager
Dana S. Al-Saleh
Currently followed up here
Programme manager
Current level
Dana S. Al-Saleh
Automatically at 15 days unreviewed · in 10 days
3
PMO director
Dr. Noura M. Al-Otaibi
Automatically at 20 days unreviewed · in 15 days
4
Executive committee
Eng. Abdullah S. Al-Qahtani
By the PMO director’s decision

Each action with its owner and date — tick it off when complete

⁦2⁩ of ⁦3⁩ done

Freeze all non-mandatory customisations
Dana S. Al-Saleh
Done⁦2026-10-30⁩
Change request to raise the customisation & integration budget
Dana S. Al-Saleh
Done⁦2026-10-09⁩
Independent review of the vendor’s estimates
Haifa S. Al-Ruwaili
In progressIn 11 days

Trigger

The budget increase is refused, or spend passes 95% of contingency

Contingency

Move the asset module to the Smart Asset Management project