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Board of Grievances 2030 — Leadership and Greater Impact

Judicial services fully available online

At riskApproved

Deliver integrated, beneficiary-centred digital judicial services·A Digital Judiciary

Actual · October

69%

2026 target

⁦80%⁩

Attainment

⁦86%⁩

Year-end forecast

⁦72%⁩

Forecast gap to target

⁦8%⁩

The path from baseline to 2030

Where the KPI stands today between its baseline, this year’s target and the 2030 target.

Baseline

⁦55%⁩

Today

⁦69%⁩

2026 target

⁦80%⁩

2030 target

⁦100%⁩

Left to the 2026 target
⁦11%⁩⁦56%⁩ of the way covered
Left to the 2030 target
⁦31%⁩⁦31%⁩ of the way covered

Monthly series and forecast

January – October measured, November and December forecast with a confidence band; the gold line is the 2026 target.

Monthly series and forecast
  • Actual
  • Baseline
  • Forecast
  • Forecast range
Monthly series and forecast
PeriodActualBaseline
Jan56 %55 %
Feb58 %55 %
Mar60 %55 %
Apr62 %55 %
May63 %55 %
Jun65 %55 %
Jul66 %55 %
Aug67 %55 %
Sep68 %55 %
Oct69 %55 %
Nov (Forecast)70 %55 %
Dec (Forecast)72 %55 %

Measurement history

Every reading with who entered it, its evidence and its approval. Formal measurement points are marked.

PeriodValueOf targetKindStateEntered byEvidence
October 202669⁦86%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-10-27K-3.1.2_2026-10.pdf
September 202668⁦85%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-10-05K-3.1.2_2026-09.pdf
August 202667⁦84%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-09-04K-3.1.2_2026-08.pdf
July 202666⁦83%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-08-07K-3.1.2_2026-07.pdf
June 202665⁦81%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-07-06K-3.1.2_2026-06.pdf
May 202663⁦79%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-06-05K-3.1.2_2026-05.pdf
April 202662⁦78%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-05-04K-3.1.2_2026-04.pdf
March 202660⁦75%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-04-07K-3.1.2_2026-03.pdf
February 202658⁦73%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-03-06K-3.1.2_2026-02.pdf
January 202656⁦70%⁩Formal measurementApprovedFaisal A. Al-Shehri2026-02-05K-3.1.2_2026-01.pdf

Contributing projects

The projects that move this KPI, and each one’s share of the effect by budget size.

AI insight

Closing the gap runs through one project

The project with the most weight on this KPI is “Mueen Digital Platform — Release ⁦4⁩”, with ⁦100%⁩ of the linked budget, and it is At risk. Speeding it up is the fastest way to close the gap before December.

Confidence⁦78%⁩

Corrective actions

What we are doing to bring the KPI back on track, who owns it, and by when.

  • Ship 6 priority judicial services before year end in an interim release

    Faisal A. Al-ShehriFaisal A. Al-ShehriDirector, Digital Judicial Services Centre & Digital Justice Portfolio ManagerP-003f.alshehri@bog.gov.saDue ⁦2026-12-20⁩In 53 days2026-12-2011 Rajab 1448 AHMueen Digital Platform — Release 4
    Open

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