Board of GrievancesMunjaz10My actionsNotifications

RSK-0038Administrative Correspondence & e-Archive Platform

High UAT defect count in the outgoing-mail module

9MediumOpen

A risk's detail, response, contingency and residual risk.

Risk statement

From cause to event to impact — with the preventive controls before the event and the contingency after it

Cause

Higher technical complexity than estimated and several systems to integrate

Preventive controls

  • An independent technical design review
  • Early tests on a pilot scope

2 / 2

Event

High UAT defect count in the outgoing-mail module

9MediumTrigger

Any major acceptance test fails

Contingency

A temporary workaround until the fix is complete

Impact

Rework and later testing and commissioning

SAR 480K

Assessment

The level before and after the response

Inherent

5
4
3
2
1
1
2
3
4
5
9Medium

Residual

5
4
3
2
1
1
2
3
4
5
2Low

Exposure

SAR 480K

Residual

⁦78⁩% off the score

Score trend

Last six months

  • Score
  • Target residual

Escalation path

Escalation engine: a high risk unreviewed for 10 days notifies the PM, 15 the programme manager, 20 the EPMO director

Last reviewed 7 days ago · Outside the engine — below «high»

  1. Project manager

    Current level

    Dana S. Al-Saleh

    Currently followed up here
  2. 2

    Programme manager

    Dana S. Al-Saleh

  3. 3

    EPMO director

    Dr. Noura M. Al-Otaibi

  4. 4

    Executive committee

    Dr. Abdullah S. Al-Qahtani

    By the EPMO director’s decision

Mitigation plan

Each action with its owner and date — tick it off when complete

⁦0⁩ of ⁦2⁩ done
  • An independent technical design review

    Dana S. Al-SalehDana S. Al-SalehDirector, Systems & ApplicationsP-025d.alsaleh@bog.gov.sa
    In progressIn 13 days2026-11-1030 Jumada I 1448 AH
  • Early tests on a pilot scope

    Dana S. Al-SalehDana S. Al-SalehDirector, Systems & ApplicationsP-025d.alsaleh@bog.gov.sa
    Not startedIn 13 days2026-11-1030 Jumada I 1448 AH

Trigger

Any major acceptance test fails

Contingency

A temporary workaround until the fix is complete

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