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DMD-2026-011

End-user device refresh

DeferredTechnology need
Priority score
41

Score confirmed by the evaluation panel

Estimated cost
SAR 12M
Net present value
⁦−SAR 1.8M⁩
Internal rate of return
⁦-0.3%⁩
Payback period
—

No payback within the horizon

Rank in the 2027 plan
—
  1. Gate into «Submitted»DecisionGoDate22 March 2026DraftComplete
  2. Gate into «Initial review»DecisionGoDate10 April 2026SubmittedComplete
  3. Gate into «Feasibility»DecisionGoDate29 April 2026Initial reviewComplete
  4. Gate into «Evaluation»DecisionGoDate17 May 2026FeasibilityComplete
  5. Gate into «Committee review»DecisionGoDate5 June 2026EvaluationComplete
  6. Gate into «Approved»DecisionOn holdDate24 June 2026Committee reviewCurrent phaseCurrent phase
  7. Gate into «Prioritized»DecisionNot held yet7ApprovedNot started
  8. Gate into «Converted to project»DecisionNot held yet8PrioritizedNot started
  9. 9Converted to projectNot started

The request as filed

What the requester wrote on the intake form

Problem
1,850 devices used by judges, staff and courtrooms are over five years old and leave manufacturer support in 2027.
Current state
A 14% annual failure rate, and maintenance cost rising 20% a year.
Objective
Replace the devices in three waves on a lease-with-managed-service model.
Expected scope
1,850 devices, unified endpoint management, and secure disposal of the old fleet.

Expected benefits

Productivity

Downtime from device failure down 70%

Compliance

Meets NCA endpoint controls

Strategic link

The objectives it serves and how well it aligns

Strategic alignment · Fair

Related lessons learned

From similar past projects (§78) — read them before evaluation

Data-migration quality sets the go-live date

From Board ERP System

The second trial migration found 18% of supplier records duplicated or incomplete.

Recommendation: Estimate data cleansing as its own line in the business case, not inside contingency.

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