WRDA/2026/001
Terms, guarantees, milestones, variation orders and payment certificates.
From original to current value
The original value and each approved variation
60% of the current value paid
Paid
2.9Mof a current value of SAR 4.9M
Change management and internal communications for the transformation programme.
Quarterly invoices in arrears, net of service-level penalties.
Payment period
30 days
Retention
5%
Released at final acceptance
Advance payment
0%
Recovered from certificates
Penalty cap
6%
Of the contract value
Defects liability
Not applicable
After substantial completion
Bar: paid share of the value; gold mark: today
Met: 4 of 4
| Measure | Target | Achieved | Breach penalty |
|---|---|---|---|
| Production availability | 99.9% monthly | 99.96% | — |
| P1 incident response | within 30 min | average 12 min | — |
| P1 incident resolution | within 4 h | average 2.6 h | — |
| UAT defect fix | within 5 working days | average 3 days | — |
Integration-ready for EtimadIntegration-ready
Etimad reference: 2605280797
The integration layer is in place; data exchange starts once the permissions and interfaces are granted.
Bank guarantees and insurance policies with their expiry