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CR-2026-016Services Mobile App

Bring appointment booking into the app’s first release

DeliverablesDeferred

Justification and the cost, schedule and risk impact, with a recommendation.

Impact analysis

Before and after — as it will show in the baseline if approved

Cost

+SAR 320K

Current budgetSAR 12.6M

After the changeSAR 12.9M

+2.5%

Schedule

+⁦10⁩ d
  • Baseline finish2027-01-31
  • New finish2027-02-10

Benefits

+4%

15% more expected app downloads

⁦+4⁩% of expected benefits

Reason for change

A request to put appointment booking into the app’s first release

Business justification

Booking is among the most used e-appointment services

PMO recommendation

Defer

The PMO recommends deferring to release 2

Approval workflow

  1. Submitted

    Karim Haddad

    Done2026-09-14

  2. PM review

    Karim Haddad

    Done2026-09-15

  3. Impact analysis

    Karim Haddad

    Done2026-09-19

  4. 4

    Board decision

    Dr. Mohammed I. Al-Subaie

    Deferred2026-09-29

  5. Sponsor sign-off

    Eng. Majed S. Al-Rasheed

    N/A

  6. Baseline updated

    Karim Haddad

    N/A

Board vote

Members vote before or during the session; the decision is taken once quorum is met

  • Dr. Mohammed I. Al-SubaieVP, Planning & StrategyDr. Mohammed I. Al-SubaieVP, Planning & StrategyP-009m.alsubaie@alwaha.gov.saChairApprove with conditions
  • Dr. Noura M. Al-OtaibiDirector, Enterprise PMODr. Noura M. Al-OtaibiDirector, Enterprise PMOP-002n.alotaibi@alwaha.gov.saYouApprove with conditions
  • Khalid N. Al-MutairiSenior Finance & Contracts SpecialistKhalid N. Al-MutairiSenior Finance & Contracts SpecialistP-007k.almutairi@alwaha.gov.saApprove
  • Munirah A. Al-KhalidiDeputy, Financial AffairsMunirah A. Al-KhalidiDeputy, Financial AffairsP-018m.alkhalidi@alwaha.gov.saApprove with conditions
  • Eng. Asma S. Al-HamdanEnterprise ArchitectEng. Asma S. Al-HamdanEnterprise ArchitectP-031a.alhamdan@alwaha.gov.saApprove with conditions
  • Eng. Ibrahim A. Al-GhamdiDirector, Engineering SupervisionEng. Ibrahim A. Al-GhamdiDirector, Engineering SupervisionP-036i.alghamdi@alwaha.gov.saApprove with conditions
6/6Quorum met
  • Approve1
  • Approve with conditions5
  • Reject0
  • Abstain0

Decided by the board on 29 September 2026The decision in the log · DEC-2026-027

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