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Lessons learned

Lessons by category, surfaced when a similar project is created.

Published lessons
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From ⁦17⁩ projects

Times cited
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A Infrastructure project in Procurement

  1. 99Same project typeFits its phaseSame portfolioProven
  2. 70Same project typeFits its phase
  3. 70Same project typeFits its phase
  4. 53Same project typeProven
  5. 45Same project type

The register

Each lesson: context, what happened, impact, recommendation.

⁦21⁩ of ⁦21⁩

One workshop per service with every court and department involved

LL-046 · Requirements · Medium impact · Published

  1. 1ContextThe Riyadh administrative court and Judicial Affairs gave conflicting requirements for the case registration service.
  2. 2What happenedRequirements were gathered one party at a time; the conflict surfaced mid-build.
  3. 3ImpactThree screens redesigned; the service slipped two weeks.

Recommendation

Joint sign-off in one workshop, with the courts that own the procedure, before the sprint starts.

Captured by
Lama S. Al-Harbi
Date
2026-07-206 Safar 1448 AH
Applies to
Digital · Service

Where it was used (⁦2⁩)

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